Fees & Guarantee



1. Are all of your Nannies live-in Nannies?
2. What is a full-service Nanny Agency?
3. How long does it take to get a Caregiver?
4. But what if I need a Caregiver right away?
5. Who are your Caregivers?
6. What requirements do the Caregivers have to have?
7. How are the Caregivers prescreened?
8. Do I as an Employer need to meet any requirements?
9. How old are your Caregivers?
10. Some of the Applicants are married and have children of their own. Won't they get homesick?
11. How many Caregivers do we get to interview?
12. How much will the Caregiver cost?
13. What can I expect the Caregiver to do?
14. How long can the Caregiver work for me?
15. After I've selected the Caregiver, how do I make sure that everyone knows what's expected of them?
16. I've never really been an Employer before; what guidance can you give to help me be a great boss?
17. What if I hire a Caregiver and it doesn't work out?



1. Are all of your Nannies live-in Nannies?
Yes. All of our Nannies are live-in Nannies.


2. What is a full-service Nanny Agency?
Most of our clients are dual-income families, who have very hectic and busy lifestyles. As a full-service agency, we want to make the process of hiring a Caregiver as easy and hassle-free as possible. We achieve this by providing you with all the pertinent information so that you can make an informed decision. We assist you with filling out all the necessary government forms, we handle all of the Caregiver's Immigration paperwork, and give you and the Caregiver all the necessary tools to make the placement a success.


3. How long does it take to get a Caregiver?
It can range anywhere from 2-6 months, depending on the Caregiver's country of origin.

For example, Filipino nannies working in Hong Kong take 4-6 months, whereas Caregivers from Western Europe take 3-6 months to process.
Keep in mind that you will need to advertise for the position at various job banks before applying for a foreign Caregiver, which normally takes about two weeks.



4. But what if I need a Caregiver right away?
In certain instances we can accommodate families almost immediately. We keep in contact with all of our Caregivers currently working in Canada, and if one of them becomes available and has received a positive reference from her Employer, we can place her into another Family's home almost immediately.


5. Who are your Caregivers?
The majority of our Caregivers are Filipino nannies, currently working in Hong Kong and Taiwan.

Faced with lack of meaningful employment opportunities in the Philippines, many of these educated young women use Hong Kong and Taiwan as a stepping stone to come to Canada, for a better future for themselves and for their families.



6. What requirements do the Caregivers have to have?
Each Caregiver must meet the following criteria before registering with us:
  • Six months training OR twelve months of experience in paid employment as a child Caregiver and/or elderly Caregiver within the past three years
  • Fluency in English
  • Successful completion of the equivalent of a Canadian high school education
  • 18 years of age or older
  • No Criminal Record
  • Excellent health (must pass a full medical exam)
  • Each candidate provides a detailed application form, including personal information, proof of education and work experience

7. How are your Caregivers prescreened?
  • All of our Caregivers are prescreened for qualifications to ensure that they meet the required criteria.
  • You are able to interview the Caregivers in person via a 3-way conference call with the assistance of one of our experienced staff members, or on your own. You are also encouraged to speak with the Applicant's previous Employers.
  • Finally, once the Caregiver applies to Canadian Immigration, an immigration officer interviews the Caregiver in person, ensuring her English is sufficient, and verifies the Applicant's work references and education. Each Applicant must also pass a complete medical examination and obtain a Police Clearance, before she is issued her work Authorization for entry to Canada.

8. Do I as an Employer need to meet any requirements?
Read Service Canada Requirements for further details.


9. How old are your Caregivers?
Most of our Caregivers range anywhere from 20-40 years old. But we certainly have placed excellent Caregivers who are older.


10. Some of the Applicants are married and have children of their own. Won't they get homesick?
Surprisingly, no! For most of us, it would be unthinkable to be separated from our families for so long and not miss them terribly; however, for the Filipinas it is a necessary way of life, and most of them accept it with a positive attitude.

Also, keep in mind, that all of our Caregivers have been working in Hong Kong or Taiwan without their families for at least one year, and some for many years, so they are already used to the idea, that they cannot be with their children. Many of our client families tell us, that their Nanny transfers the love for her own children onto her Employer's children, and treats them like her own. She also works so much harder, because she is earning money for her children, instead of for herself, which becomes a very strong motivational force for her.


11. How many Caregivers do we get to interview?
As many as it takes. However, we have a philosophy at SNI:
For the money you pay us to find your "perfect Caregiver", we feel it's our job to get the best candidates possible and not waste your time parading people by you, just to put on a show.

We suggest that you select 3-5 Applicants who you think are the best candidates. If it takes more, we'll be happy to accommodate you.


12. How much will the Caregiver cost?
Most newly-arrived Caregivers start with receiving minimum prevailing wage and they are required to work a minimum number of hours. In Ontario, for example, the minimum prevailing wage as of March 31st, 2010 is $10.25/hr and most families offer 40 to 44 hours per week. In Ontario, you can also deduct Room and Board of $85.25 weekly, therefore your final cost of childcare after deductions and Employer contributions can be as low as $364 per week, regardless of the number of children in your family.

Daycare - when you can find it - is getting more and more expensive. As a result, getting a caregiver through Select Nannies Inc. is one of the most affordable childcare options available. Even if you factor in the cost of the recruitment fees, flight and caregiver’s health insurance, your weekly childcare cost will still be just under $400 during a two-year work contract, which is cheaper than most daycares for two children, not to mention the benefits of having assistance with housekeeping and cooking.

Average Weekly Cost:

+$2,695 agency fee
+$1,000 caregiver’s flight
  + $150 caregiver’s health insurance for the first three months
+$37,752 caregiver’s wages for two years at $10.25/hr, 40 hours/wk
  $41,597 Total cost for 2 years
      ÷ 104 weeks of childcare
$400/week

For other provinces, the wage can range anywhere from $8.00 to $10.16/hr, and the cost of room and board varies greatly.

On the other hand, a Caregiver who has worked in Canada for two or more years will not be keen on getting minimum wage, nor to be a live-in.


13. What can I expect the Caregiver to do for me?
In addition to childcare, most Caregivers are eager and able to help with household chores, cooking, doing errands and even tutoring.


14. How long can the Caregiver work for me?
For as long as both parties are comfortable with each other. Most newly arrived Caregivers prefer to stay with the same family for a minimum of two years, whereas Caregivers who have been in Canada for 2 years or more look for shorter placements, since they are able to work any jobs, and are not required to live in.


15. After I've selected a Caregiver, how do I make sure that everyone knows what's expected of them?
We provide you with a 'Work Agreement', which is customized to your family's specific needs and work hours, pay rate, benefits, and job duties. Once you agree to it, both you and the Caregiver sign it, and each gets a copy. That way there's a clear understanding of everyone's expectations.


16. I've never really been an Employer before; what guidance can you give to help me be a great boss?
At SNI, we know the success of the placement depends largely on the Employer-Caregiver relationship.
After you have selected your Caregiver, SNI provides you with an extensive Family Kit, containing useful guide sheets for working with your Caregiver.
Of course, our expert staff is always available to answer your questions and to make suggestions. And you can rest assured that when you call SNI, all conversations are confidential.


17. What if I hire a Caregiver and it doesn't work out?
If you feel that the Caregiver does not suit your needs, or if she decides to leave, you can give each other 2 weeks written notice, or, in the case of the Employer, pay in lieu of the notice.

Also, SNI has a Free Replacement Guarantee:
If the placement doesn't work out in the first three months and your Caregiver leaves, or you release her within the first three months of placement, we will waive your next placement fee and offer you one free replacement. Keep in mind, that even though your placement fee to our agency is fully waived, you will still need to pay the recruitment and processing fees plus flight costs of the replacement Caregiver, in order to comply with the Federal changes to the Live-in Caregiver Program that came into effect April 1st, 2010.

Of course, if you no longer need your Caregiver, you can let the Caregiver go anytime you want, with sufficient notice recommended in the Employment Standards. If she receives a good reference from you, we'll be happy to place her with another family.



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